StepBridge
FAQ

Overview

Answers to frequently asked questions about alerting, time registration and more.

How does alerting work on StepBridge?

You always alert your own bids and give the explanation privately to your opponents. Your partner cannot see your alert or explanation, so no unauthorized information is transmitted. In Audio-Video sessions alerts are given verbally, as in face-to-face bridge. Read more

How does time registration work in tournaments?

The computer measures how much thinking time each player uses on a board, but not everything counts. At the start of a board, when the dummy comes down, after a claim and when alerting, the timer briefly stops; only time beyond that free time is recorded. Read more

What happens to the score when time runs out?

If a board can no longer be dealt, the pair that used the least time in the round gets 60% (+3 IMPs) and the other pair 40% (–3 IMPs). If the board was dealt but not completed, only the time spent on that board counts. The tournament director raises a 60% score if the pair would have done better with normal play. Read more

I have forgotten my password, what now?

Request a new one on the password reset page; your email address is all you need, not your username. You receive an email straight away with a reset link, and it starts with your name and username — handy if you had forgotten that too. Read more

How do I change my password?

If you still know your current password, log in to the StepBridge Portal, go to your profile and click the icon next to your hidden password. Read more